{"id":5329,"date":"2024-09-09T13:07:17","date_gmt":"2024-09-09T13:07:17","guid":{"rendered":"https:\/\/elemtiezformation.org\/helpdesk\/"},"modified":"2024-09-09T13:07:17","modified_gmt":"2024-09-09T13:07:17","slug":"helpdesk","status":"publish","type":"page","link":"https:\/\/elemtiezformation.org\/fr\/helpdesk\/","title":{"rendered":"Helpdesk"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"5329\" class=\"elementor elementor-5329 elementor-5017\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a88e0b7 e-flex e-con-boxed e-con e-parent\" data-id=\"a88e0b7\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a48a9e4 elementor-widget elementor-widget-heading\" data-id=\"a48a9e4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Welcome to the Elemtiez Helpdesk!<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-16ff6f2 elementor-widget elementor-widget-wpforms\" data-id=\"16ff6f2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"wpforms.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"wpforms-container wpforms-container-full wpforms-render-modern\" id=\"wpforms-5014\"><form id=\"wpforms-form-5014\" class=\"wpforms-validate wpforms-form wpforms-ajax-form\" data-formid=\"5014\" method=\"post\" enctype=\"multipart\/form-data\" action=\"\/fr\/wp-json\/wp\/v2\/pages\/5329?wpforms_form_id=5014\" data-token=\"18d796f23054e0cfb3fa5dfcd26118db\" data-token-time=\"1793925938\"><div class=\"wpforms-head-container\"><div class=\"wpforms-description\">Veuillez s\u00e9lectionner le domaine th\u00e9matique de votre probl\u00e8me pour obtenir de l'aide. Notre \u00e9quipe d'assistance est l\u00e0 pour vous aider \u00e0\n\u00e0 r\u00e9soudre les difficult\u00e9s et \u00e0 garantir une exp\u00e9rience d'apprentissage optimale<\/div><\/div><noscript class=\"wpforms-error-noscript\">Veuillez activer JavaScript dans votre navigateur pour remplir ce formulaire.<\/noscript><div id=\"wpforms-error-noscript\" style=\"display: none;\">Veuillez activer JavaScript dans votre navigateur pour remplir ce formulaire.<\/div><div class=\"wpforms-field-container\"><div id=\"wpforms-5014-field_4-container\" class=\"wpforms-field wpforms-field-name\" data-field-type=\"name\" data-field-id=\"4\"><fieldset><legend class=\"wpforms-field-label\">Nom <span class=\"wpforms-required-label\" aria-hidden=\"true\">*<\/span><\/legend><div class=\"wpforms-field-row wpforms-field-medium\"><div class=\"wpforms-field-row-block wpforms-first wpforms-one-half\"><input type=\"text\" id=\"wpforms-5014-field_4\" class=\"wpforms-field-name-first wpforms-field-required\" name=\"wpforms[fields][4][first]\" aria-errormessage=\"wpforms-5014-field_4-error\" required><label for=\"wpforms-5014-field_4\" class=\"wpforms-field-sublabel after\">Nom<\/label><\/div><div class=\"wpforms-field-row-block wpforms-one-half\"><input type=\"text\" id=\"wpforms-5014-field_4-last\" class=\"wpforms-field-name-last wpforms-field-required\" name=\"wpforms[fields][4][last]\" aria-errormessage=\"wpforms-5014-field_4-last-error\" required><label for=\"wpforms-5014-field_4-last\" class=\"wpforms-field-sublabel after\">Nom de famille<\/label><\/div><\/div><\/fieldset><\/div><div id=\"wpforms-5014-field_5-container\" class=\"wpforms-field wpforms-field-email\" data-field-type=\"email\" data-field-id=\"5\"><label class=\"wpforms-field-label\" for=\"wpforms-5014-field_5\">Email <span class=\"wpforms-required-label\" aria-hidden=\"true\">*<\/span><\/label><input type=\"email\" id=\"wpforms-5014-field_5\" class=\"wpforms-field-medium wpforms-field-required\" name=\"wpforms[fields][5]\" spellcheck=\"false\" aria-errormessage=\"wpforms-5014-field_5-error\" required><\/div><div id=\"wpforms-5014-field_6-container\" class=\"wpforms-field wpforms-field-radio wpforms-conditional-trigger\" data-field-type=\"radio\" data-field-id=\"6\"><fieldset><legend class=\"wpforms-field-label\">Pourquoi avez-vous besoin d&#039;aide ?<\/legend><ul id=\"wpforms-5014-field_6\"><li class=\"choice-1 depth-1\"><input type=\"radio\" id=\"wpforms-5014-field_6_1\" name=\"wpforms[fields][6]\" value=\"Administration et inscription aux cours\" aria-errormessage=\"wpforms-5014-field_6_1-error\"  ><label class=\"wpforms-field-label-inline\" for=\"wpforms-5014-field_6_1\">Administration et inscription aux cours<\/label><\/li><li class=\"choice-2 depth-1\"><input type=\"radio\" id=\"wpforms-5014-field_6_2\" name=\"wpforms[fields][6]\" value=\"Probl\u00e8mes techniques g\u00e9n\u00e9raux\" aria-errormessage=\"wpforms-5014-field_6_2-error\"  ><label class=\"wpforms-field-label-inline\" for=\"wpforms-5014-field_6_2\">Probl\u00e8mes techniques g\u00e9n\u00e9raux<\/label><\/li><li class=\"choice-3 depth-1\"><input type=\"radio\" id=\"wpforms-5014-field_6_3\" name=\"wpforms[fields][6]\" value=\"Aide aux cours (pr\u00e9ciser le cours)\" aria-errormessage=\"wpforms-5014-field_6_3-error\"  ><label class=\"wpforms-field-label-inline\" for=\"wpforms-5014-field_6_3\">Aide aux cours (pr\u00e9ciser le cours)<\/label><\/li><li class=\"choice-4 depth-1\"><input type=\"radio\" id=\"wpforms-5014-field_6_4\" name=\"wpforms[fields][6]\" value=\"Autre (pr\u00e9ciser)\" aria-errormessage=\"wpforms-5014-field_6_4-error\"  ><label class=\"wpforms-field-label-inline\" for=\"wpforms-5014-field_6_4\">Autre (pr\u00e9ciser)<\/label><\/li><\/ul><\/fieldset><\/div><div id=\"wpforms-5014-field_9-container\" class=\"wpforms-field wpforms-field-text wpforms-conditional-field wpforms-conditional-show\" data-field-type=\"text\" data-field-id=\"9\" style=\"display:none;\"><label class=\"wpforms-field-label\" for=\"wpforms-5014-field_9\">Veuillez pr\u00e9ciser <span class=\"wpforms-required-label\" aria-hidden=\"true\">*<\/span><\/label><input type=\"text\" id=\"wpforms-5014-field_9\" class=\"wpforms-field-medium wpforms-field-required\" name=\"wpforms[fields][9]\" aria-errormessage=\"wpforms-5014-field_9-error\" required><\/div>\t\t<div id=\"wpforms-5014-field_1-container\"\n\t\t\tclass=\"wpforms-field wpforms-field-text\"\n\t\t\tdata-field-type=\"text\"\n\t\t\tdata-field-id=\"1\"\n\t\t\t>\n\t\t\t<label class=\"wpforms-field-label\" for=\"wpforms-5014-field_1\" >Pourquoi Veuillez Upload<\/label>\n\t\t\t<input type=\"text\" id=\"wpforms-5014-field_1\" class=\"wpforms-field-medium\" name=\"wpforms[fields][1]\" >\n\t\t<\/div>\n\t\t<div id=\"wpforms-5014-field_7-container\" class=\"wpforms-field wpforms-field-textarea\" data-field-type=\"textarea\" data-field-id=\"7\"><label class=\"wpforms-field-label\" for=\"wpforms-5014-field_7\">D\u00e9crivez votre probl\u00e8me <span class=\"wpforms-required-label\" aria-hidden=\"true\">*<\/span><\/label><textarea id=\"wpforms-5014-field_7\" class=\"wpforms-field-medium wpforms-field-required wpforms-limit-characters-enabled\" data-form-id=\"5014\" data-field-id=\"7\" data-text-limit=\"2100\" name=\"wpforms[fields][7]\" placeholder=\"Veuillez ne pas d\u00e9passer 2000 caract\u00e8res\" aria-errormessage=\"wpforms-5014-field_7-error\" maxlength=\"2100\" required><\/textarea><\/div><div id=\"wpforms-5014-field_10-container\" class=\"wpforms-field wpforms-field-file-upload\" data-field-type=\"file-upload\" data-field-id=\"10\"><label class=\"wpforms-field-label\" for=\"wpforms-5014-field_10\">File Upload<\/label><div\n\t\tclass=\"wpforms-uploader \"\n\t\tdata-field-id=\"10\"\n\t\tdata-form-id=\"5014\"\n\t\tdata-input-name=\"wpforms_5014_10\"\n\t\tdata-extensions=\"png,webp,avif,gif,jpg,jpeg,heic,avi,mp4,mov,mp3,mpeg,pdf,psd,zip\"\n\t\tdata-max-size=\"10485760\"\n\t\tdata-max-file-number=\"1\"\n\t\tdata-post-max-size=\"1073741824\"\n\t\tdata-max-parallel-uploads=\"4\"\n\t\tdata-parallel-uploads=\"true\"\n\t\tdata-file-chunk-size=\"2097152\">\n\t<div class=\"dz-message\">\n\t\t<svg  viewBox=\"0 0 640 640\" focusable=\"false\" data-icon=\"inbox\" width=\"50px\" height=\"50px\" fill=\"currentColor\" aria-hidden=\"true\">\n\t\t\t<path d=\"M352 173.3L352 384C352 401.7 337.7 416 320 416C302.3 416 288 401.7 288 384L288 173.3L246.6 214.7C234.1 227.2 213.8 227.2 201.3 214.7C188.8 202.2 188.8 181.9 201.3 169.4L297.3 73.4C309.8 60.9 330.1 60.9 342.6 73.4L438.6 169.4C451.1 181.9 451.1 202.2 438.6 214.7C426.1 227.2 405.8 227.2 393.3 214.7L352 173.3zM320 464C364.2 464 400 428.2 400 384L480 384C515.3 384 544 412.7 544 448L544 480C544 515.3 515.3 544 480 544L160 544C124.7 544 96 515.3 96 480L96 448C96 412.7 124.7 384 160 384L240 384C240 428.2 275.8 464 320 464zM464 488C477.3 488 488 477.3 488 464C488 450.7 477.3 440 464 440C450.7 440 440 450.7 440 464C440 477.3 450.7 488 464 488z\"\/>\n\t\t<\/svg>\n\n\t\t<span class=\"modern-title\">\n\t\t\t\t\t\t\tDrag &amp; Drop Files, \t\t\t\t<span>Choose Files to Upload<\/span>\n\t\t\t\t\t<\/span>\n\n\t\t\t<\/div>\n<\/div>\n\n<input\n\t\ttype=\"text\"\n\t\tautocomplete=\"off\"\n\t\treadonly\n\t\tclass=\"dropzone-input\"\n\t\tstyle=\"position:absolute!important;clip:rect(0,0,0,0)!important;height:1px!important;width:1px!important;border:0!important;overflow:hidden!important;padding:0!important;margin:0!important;\"\n\t\tid=\"wpforms-5014-field_10\"\n\t\tname=\"wpforms_5014_10\" \t\tvalue=\"\">\n<div id=\"wpforms-5014-field_10-description\" class=\"wpforms-field-description\">Taille maximale du fichier : 10 m\u00e9gaoctets. Si vous avez besoin de t\u00e9l\u00e9charger plus d'un fichier, veuillez l'archiver en tant que fichier .zip et si vous avez besoin de plus d'espace, t\u00e9l\u00e9chargez votre fichier sur un disque dur tel que Dropbox ou Google Drive et partagez un lien avec nous.<\/div><\/div><div id=\"wpforms-5014-field_11-container\" class=\"wpforms-field wpforms-field-checkbox\" data-field-type=\"checkbox\" data-field-id=\"11\"><fieldset><legend class=\"wpforms-field-label\">GDPR <span class=\"wpforms-required-label\" aria-hidden=\"true\">*<\/span><\/legend><ul id=\"wpforms-5014-field_11\" class=\"wpforms-field-required\"><li class=\"choice-1 depth-1\"><input type=\"checkbox\" id=\"wpforms-5014-field_11_1\" name=\"wpforms[fields][11][]\" value=\"Je suis d&#039;accord avec le stockage et le traitement de mes donn\u00e9es par ce site web. &lt;a rel=&quot;noopener noreferrer&quot; target=&quot;_blank&quot; href=&quot;https:\/\/dev.shiftvet.eu\/fr\/privacy-policy\/&quot;&gt;Privacy Policy&lt;\/a&gt;\" aria-errormessage=\"wpforms-5014-field_11_1-error\" required ><label class=\"wpforms-field-label-inline\" for=\"wpforms-5014-field_11_1\">Je suis d'accord avec le stockage et le traitement de mes donn\u00e9es par ce site web. <a rel=\"noopener noreferrer\" target=\"_blank\" href=\"https:\/\/dev.shiftvet.eu\/fr\/privacy-policy\/\">Privacy Policy<\/a><\/label><\/li><\/ul><\/fieldset><\/div><script>\n\t\t\t\t( function() {\n\t\t\t\t\tconst style = document.createElement( 'style' );\n\t\t\t\t\tstyle.appendChild( document.createTextNode( '#wpforms-5014-field_1-container { position: absolute !important; overflow: hidden !important; display: inline !important; height: 1px !important; width: 1px !important; z-index: -1000 !important; padding: 0 !important; } #wpforms-5014-field_1-container input { visibility: hidden; } #wpforms-conversational-form-page #wpforms-5014-field_1-container label { counter-increment: none; }' ) );\n\t\t\t\t\tdocument.head.appendChild( style );\n\t\t\t\t\tdocument.currentScript?.remove();\n\t\t\t\t} )();\n\t\t\t<\/script><\/div><!-- .wpforms-field-container --><div class=\"wpforms-submit-container\" ><input type=\"hidden\" name=\"wpforms[id]\" value=\"5014\"><input type=\"hidden\" name=\"wpforms[time_token]\" value=\"1793925938.7b2a1903022cb94eb8133f1340c6e175155fe8ce9c574f77d962ac6c4f29f24a\"><input type=\"hidden\" name=\"page_title\" value=\"\"><input type=\"hidden\" name=\"page_url\" value=\"https:\/\/elemtiezformation.org\/fr\/wp-json\/wp\/v2\/pages\/5329\"><input type=\"hidden\" name=\"url_referer\" value=\"\"><button type=\"submit\" name=\"wpforms[submit]\" id=\"wpforms-submit-5014\" class=\"wpforms-submit\" data-alt-text=\"Sending...\" data-submit-text=\"soumettre\" aria-live=\"assertive\" value=\"wpforms-submit\">soumettre<\/button><img decoding=\"async\" src=\"https:\/\/elemtiezformation.org\/wp-content\/plugins\/wpforms\/assets\/images\/submit-spin.svg\" class=\"wpforms-submit-spinner\" style=\"display: none;\" width=\"26\" height=\"26\" alt=\"Chargement en cours\"><\/div><\/form><\/div>  <!-- .wpforms-container -->\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Welcome to the Elemtiez Helpdesk! Please select the thematic area of your issue to receive assistance. Our support team is here to help you resolve any difficulties and ensure an optimal learning experiencePlease enable JavaScript in your browser to complete this form.Please enable JavaScript in your browser to complete this form. Name * FirstLast Email [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-5329","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.7 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Helpdesk - Elemtiez Formation<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/elemtiezformation.org\/fr\/helpdesk\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Helpdesk - Elemtiez Formation\" \/>\n<meta property=\"og:description\" content=\"Welcome to the Elemtiez Helpdesk! Please select the thematic area of your issue to receive assistance. 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